Code of Conduct

Code of Conduct

We are committed to conducting our business ethically and honestly. For more than 130 years, Avista has been committed to providing clean, safe and reliable energy to those we serve. Our work empowers our customers to live their lives to the fullest. 

Our people and our culture have always been our greatest asset. We are committed to a culture of trust and respect centered around diversity, equity and inclusion. We value the diversity in our backgrounds, experiences, and ideas. We work hard all day, every day, doing what’s right for our customers and our communities because we know they count on us.  Our success depends on the Company’s reputation and that of our employees. We must continually earn the trust and confidence of each other, our customers, communities and stakeholders. Each business action and decision we make provides us with this opportunity. 

In pursuit of this, we must represent Avista and conduct our business with the highest level of integrity. You are encouraged to use Avista’s Code of Conduct (“Code”) to help guide your actions. The Code outlines the behaviors that are expected of all of us, including our officers, members of our Board of Directors and Avista’s business partners. Regardless of your position, violations of this Code will not be tolerated. Leaders have an even greater responsibility to demonstrate a steadfast commitment to ethical business practices and to lead by example. 

Speak up if you have a concern or see something wrong – it’s your responsibility to report it. If you are unsure of what to do or have questions about whether an action is consistent with this Code, you are encouraged to speak with your leader, a Human Resources Manager, or a member of the Ethics and Compliance or Legal departments. 

A Confidential Message Hotline  (1-877-861-6690 or www.avistacorp.alertline.com) is also available for reporting. Rest assured, all reported concerns will be investigated and that Avista has a zero-tolerance for any form of retaliation against anyone who reports concerns in good faith. 

At Avista, the hard work, entrepreneurial spirit and customer-focused mindset of our employees are woven throughout our Company. While the industry continues to transform, we will remain committed to raising the bar with imaginative thinking and innovative energy solutions. Thank you for acting in accordance with our Code and your commitment to each other, our customers and our communities.

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Dennis P. Vermillion
President & CEO
Avista Corporation
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