Code of Conduct
From generating and delivering energy to empowering communities and embracing new technologies, we keep our stakeholders’ needs at the forefront of all we do. The success of our business depends upon the reputation of our Company and that of our employees. We must continually earn the trust and confidence of each other, our customers, communities and stakeholders. Each business action and decision provides us with this opportunity.
Avista has a history of innovation and service; one that has been built by creating shared opportunities and value for our Company, our customers and the communities we serve. While the industry continues to transform, we will continue to help shape the future with a focus on providing high quality service, delivering on our core strategies and contributing to our communities in meaningful ways.
In pursuit of this, we must represent Avista and conduct our business with the highest level of integrity. Avista’s Code of Conduct (“Code”) helps guide our actions and decisions by reminding us each day of who we are and strive to be in all of our business activities.
Avista’s Code outlines the behaviors that are expected of all of us, including our officers, members of our Board of Directors and business partners. Leaders at Avista have additional responsibilities. Leaders are expected to demonstrate a steadfast commitment to ethical business practices and to lead by example while ensuring our Code is followed.
Each of us must be familiar with our Code and understand the behaviors that are acceptable. Regardless of your position, violations of this Code will not be tolerated. Honesty and common sense are the best guidelines for assessing whether or not an action is consistent with this Code. When questions arise, you need to speak to your leader or Human Resources Manager for guidance or contact a member of the Ethics and Compliance or Legal departments. An ethical decision making guide and a list of frequently asked questions relating to this Code is also available for reference.
If you have a concern or you suspect misconduct, you have a responsibility to report it. If you are uncomfortable speaking with the groups mentioned above, a Confidential Message Hotline (1-877-861-6690 or www.avistacorp.alertline.com ) is available. Rest assured all reported concerns will be investigated and that we have zero tolerance for any form of retaliation against anyone who reports concerns in good faith.
The face of Avista may change over the years, but the hard work, entrepreneurial spirit and customer-focused mindset of our employees is woven throughout our Company and all that we do. We are proud of each and every one of you and thankful for your commitment to each other, our customers and our communities.
President & CEO